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If you have any queries about our products, or would like to know more information, please:
Call us on: 01799 531233
Email us via our Contacts page
Delivery
We are a small company who aim to provide excellent customer service. Please contact us if you have any queries about your order. We endeavor to provide a prompt and efficient service.
Postage is by either: Royal Mail First Class or Standard Parcel Service (estimated 3 to 5 business days) depending on the size, weight and value of the item. We aim to dispatch products within 2 working days of an order.
For the shipment of antiques, we can provide you with a quotation for delivery by a courier service or you are welcome to pick up the item by appointment.
If you wish to return an item it must be received back in perfect condition in its original packaging, with the dispatch paperwork, within 7 days of receipt. We ask you to pay the returns postage and we will refund you the selling price, via the payment method you used (not including the original postage costs). Items received back damaged will not be refunded. It is always advisable to send returns by recorded delivery.
In the rare event that an item is damaged or faulty, please notify us immediately and return the item in its original packaging within 7 days for a full refund or replacement.
Many thanks for your cooperation and interest.
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